y82 Privacy Policy – How Your Personal Data Is Collected and Protected

When you create a y82 account, we collect the personal information you provide during registration, including your full name, date of birth, email address, mobile number, and your chosen username. This information is necessary to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure that your account is associated with a real, eligible player based in the Philippines. We do not collect more information than is reasonably needed to operate a safe and compliant gaming platform.

In addition to registration details, y82 collects information related to your activity on the platform. This includes your deposit and withdrawal records, bet history, games played, device type, browser information, and IP address logs. These technical details help us maintain platform security, detect suspicious activity, and improve the quality of the service we provide to Filipino players. We may also request additional identity verification documents — such as a government-issued ID or proof of billing address — when processing withdrawals or responding to regulatory requirements under applicable Philippine law.

y82 uses the personal data we collect for the following clearly defined purposes:

• To create, verify, and manage your player account on the platform.
• To process deposits, withdrawals, and all transaction-related activity in Philippine pesos (PHP).
• To comply with identity verification and Know Your Customer (KYC) obligations required under Philippine online gaming regulations.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To send account-related notifications, such as transaction confirmations and security alerts.
• To improve platform features, betting interfaces, and the overall gaming experience for players.
• To respond to queries, complaints, or requests submitted through the platform's support channels.

We do not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or as required by applicable Philippine law. Your data is never sold, rented, or traded to third-party marketing companies. Any communication we send based on your account activity — including platform updates or policy changes — is directly related to your use of y82 and is not commercial advertising from unaffiliated parties.

All personal data collected by y82 is stored on secure servers with access limited to authorised personnel only. We apply industry-standard security measures — including encryption of data in transit and at rest, firewall protection, and access control protocols — to protect your information from unauthorised access, disclosure, or loss. Our security practices are reviewed regularly to ensure they remain effective against emerging threats relevant to online gaming platforms operating in the Philippines.

y82 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine regulatory obligations governing online gaming operators. Transaction records and identity verification documents may be retained for a longer period in accordance with anti-money laundering requirements. When your data is no longer required and no legal obligation mandates its retention, we will securely delete or anonymise it. If you close your y82 account, you may submit a request for data deletion through the contact information available on this platform, subject to any legally mandated retention periods that apply at the time of the request.

As a player and data subject under the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal information held by y82:

• Right to be informed – You have the right to know what personal data we collect, how it is used, and with whom it may be shared.
• Right to access – You may request a copy of the personal data we hold about you at any time.
• Right to correction – If any information we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure or blocking – You may request that we delete or restrict the processing of your personal data in circumstances where it is no longer necessary for the purposes it was collected.
• Right to data portability – Where technically feasible, you may request that your data be provided in a structured, commonly used format.
• Right to object – You may object to the processing of your personal data in specific circumstances, including for direct marketing purposes.

To exercise any of these rights, you may contact y82 through the support channel listed on this platform. We will respond to all data rights requests within a reasonable timeframe and in accordance with the obligations set out under Philippine data privacy law. Please note that certain requests — such as deletion of transaction records — may be subject to regulatory retention obligations that limit our ability to fully comply immediately.

y82 uses cookies and similar tracking technologies to operate and improve the platform. Essential cookies are required for the platform to function correctly — they maintain your login session, remember your preferences, and ensure that transactions are processed securely. Without these essential cookies, key features of the y82 platform would not be available. You may manage non-essential cookie preferences through your browser settings, but disabling essential cookies may affect your ability to use the platform.

y82 may engage trusted third-party service providers to support platform operations. These include payment processors that handle PHP deposit and withdrawal transactions, identity verification services that assist with KYC compliance, and technology partners that support platform hosting and security. Any third party engaged by y82 is contractually required to handle your personal data only for the specific purpose for which it was shared and to maintain appropriate data security standards. y82 does not permit third-party service providers to use your data for their own commercial purposes. We do not embed third-party advertising, analytics, or social media tracking scripts that send your data to unrelated external parties. For further questions about cookies and data handling, visit our FAQ page.

y82 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine regulations, or the services we offer. When material changes are made to this policy, we will notify registered players through a notice on the platform or via their registered contact details prior to the changes taking effect. Your continued use of the platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically so you remain informed about how your data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact the y82 support team through the contact details provided on this platform. Please include your registered account email address and a clear description of your query to help us respond efficiently. For questions about your account, betting rules, or platform features, the FAQ page is the fastest starting point. You may also review our Terms and Conditions for the full set of rules governing your use of the y82 platform.